VOICEMAIL  

There are 2 ways to setup and access your voicemail box:

  1. Dial *17 from your phone and follow the automated menus. 
    • You will need to know your voicemail password when using this method. If you are unsure of your password, feel free to reach out to IT at help@duluthymca.org
  2. Use the "Visual "Voice feature on your Avaya phone by pressing the Envelope button to the left of the arrow wheel.

After it is setup, you may also access your voicemail externally:

    3. Call your extension. When you hear your voicemail greeting, press *7. Then, follow the automated menus to access messages or change your greeting.

 


It is also possible to have your voicemails forwarded to your email OR have a copy sent to both your phone and email. If this is something you would be interested in, please email IT.

 

VOICEMAIL GREETING TEMPLATE

You have reached [First Name] [Last Name], [Position Title] at the [Duluth Area Family YMCA].  

 

Please leave your name, number, and a message and I’ll return your call as soon as I’m able. You can also reach me via email at [email address].  

 

“Thank you for calling the Y. Where we are for youth development, healthy living, and social responsibility.”